Our verdict
Magica's pitch is breadth: one subscription, many models, plus an agent that can browse and work with files. Its privacy policy is unusually direct that Magica itself does not train or fine-tune models. But the money side is harsh: every payment is final, credits are an abstract unit with no published per-task price, and the moment a subscription lapses the entire balance, including add-on packs you paid for, drops to zero.
Good fit if you…
- Users who want many AI models behind one bill
- Agent-style tasks that mix web browsing, files and media
- People who will stay subscribed continuously
Skip it if you…
- You want a refund window of any kind
- You buy credits occasionally and pause between projects
- You need to predict the cost of a task before running it
The fine print, graded
Five questions, graded A (best for you) to E from GalaxyAI Inc's own pages. How grades work.
Pricing clarity · Are prices public and free of traps?
Prices are public in USD: Hobby $14.99, Pro $100 and Max $200 a month, or $150, $1,000 and $2,000 a year (the page says save 17%). Teams costs $15 per user a month or $96 per user a year with a 5-seat minimum, but the seat fee covers platform access while AI credits are pay-as-you-go on top. Allowances are stated in millions of credits with no published price per task.
SourceCancel & refunds · Can you leave, and get money back?
The refund policy, effective October 23, 2024, says all subscription payments are final, non-refundable and non-transferable, with no pro-rated refunds for unused time; the only exception named is a demonstrable billing error. Subscriptions renew automatically, and the terms say to cancel at least one day before the term ends. Cancellation takes effect at the end of the current cycle.
SourceLimits & credits · What is capped, and do credits expire?
Unused credits roll over only while the subscription stays active. When it ends, the help center says your entire balance is removed and becomes zero, including accumulated rollover and purchased add-on packs, and cannot be recovered; resubscribing starts from zero. Only Lifetime Access accounts keep credits. Task costs vary by model and tool, and the credits article gives no per-task amounts.
SourceYour data · Is your content used to train models?
The privacy policy (updated October 6, 2026) states that Magica does not train or fine-tune AI models, so no opt-out is needed on its side. Your content is passed to providers including OpenAI, Anthropic, Google, OpenRouter, fal, Replicate, xAI and others, and the policy says their retention and training terms depend on the service and feature. No fixed retention periods are given, and Magica does not promise that providers delete content immediately.
SourceOutput rights · Can you use what you make commercially?
The terms say Magica claims no ownership of your output, assigns you its rights in it, and does not restrict commercial use. You grant Magica a non-exclusive, royalty-free license to store, parse and display your content, which the terms say does not include a right to sell it. Outputs may not be unique to you.
SourceWhat users say about Magica
User reviews · What do paying users report?
Opinion is split. Trustpilot gives 4.2 from 1,533 reviews (on the magica.com profile, which reviewers say was formerly Galaxy.ai), the App Store gives 4.1 from 744, and Google Play gives 2.9 from 2,084. The repeated complaint is billing after the Galaxy.ai to Magica rebrand: unexpected renewals, refused refunds, and lifetime or monthly credits that ran out faster or changed. The repeated praise is having many AI models and tools in one subscription.
| Platform | Rating | Reviews | Read |
|---|---|---|---|
| Trustpilot | 4.2/5 | 1,533 | November 5, 2026 |
| Apple App Store | 4.1/5 | 744 | November 5, 2026 |
| Google Play | 2.9/5 | 2,084 | November 5, 2026 |
Recurring complaints
- Auto-renewals charged without a notice users remember (one example was $99), followed by refused refunds
- Since the rebrand from Galaxy.ai, lifetime deals feel reduced, free daily credits are gone, and tools were removed without warning
- Credits drain fast on video, agents and advanced models, so costs are hard to predict
- Support tickets go unanswered, and Trustpilot notes the company hasn't replied to negative reviews
- Some long-time users find the app harder to navigate after the change
What users like
- Many AI models and tools in one place, replacing several separate subscriptions
- Good image and video output that follows prompts closely
- A clear, intuitive interface with a short learning curve
Ratings are the platforms' own figures on the date shown. Review sites attract unhappy customers and some vendors invite happy ones, so we average platforms instead of trusting one. How the user grade works.
Magica plans and prices
| Plan | Price | Billing | What you get |
|---|---|---|---|
| Hobby | $14.99/month or $150/year | monthly or yearly | 15M credits per month, priority processing, advanced models |
| Pro | $100/month or $1,000/year | monthly or yearly | 100M credits per month, higher tool limits |
| Max | $200/month or $2,000/year | monthly or yearly | 200M credits per month, highest limits, early access |
| Teams | $15 per user/month or $96 per user/year | monthly or yearly | Team workspace, admin usage dashboard, central billing, pay-as-you-go credits; 5-seat minimum |
| Enterprise | Custom | contract | More usage, SCIM, access controls; 100-seat minimum |
Prices as shown on GalaxyAI Inc's pricing page on November 4, 2026. Taxes may apply.
Pros
- One subscription covers many third-party models plus browser and computer tasks
- Privacy policy says Magica does not train or fine-tune models
- Annual billing cuts the price by about 17%
- Commercial use of output is not restricted
- Credits roll over month to month while you stay subscribed
Cons
- All payments are final, with no refund window
- Entire credit balance, including paid add-ons, is wiped when the subscription ends
- No published per-task credit cost
- Teams seats exclude AI usage, which is billed pay-as-you-go
- Provider-side training and retention depend on each third-party model
What Magica is today
Magica describes itself as an AI worker. Its explainer page says it brings together leading models, apps, a browser and a full computer, so a single plain-language request can turn into research, files, images, video, voice or music. It connects to services such as Google, GitHub, Slack and Notion, keeps generated media in a Library, and offers an API and MCP connection for developers, plus iOS and Android apps.
It is made by GalaxyAI Inc, the company named in both the terms and the privacy policy. The galaxy.ai homepage now presents GalaxyAI as a parent company and lists Magica among its products, calling it an all-in-one AI super-agent.
How the credit system works
Every paid tier is defined by a monthly credit allowance: 15 million on Hobby, 100 million on Pro and 200 million on Max. The help center explains that each request costs whatever its models, tools and processing require, that Magica holds an estimated amount while a task runs, and that you are charged the actual amount at the end. Annual plans still receive credits monthly, on your billing date.
What we could not find is a price list. The credits article gives no per-task figures, so you cannot tell in advance how many videos or agent runs 15 million credits buys. Magica points to a usage page in your account to see the breakdown after the fact.
The rule that should shape your decision
Credits do roll over, which sounds generous, but only while the subscription is active. The help center is blunt about what happens next: when a subscription ends, the entire credit balance is removed and becomes zero. That includes rollover you accumulated and add-on packs you bought separately, and the article says the credits cannot be recovered or reinstated. Coming back later means starting from zero.
Put that next to the refund policy, which makes every subscription payment final, and the risk is clear. Stockpiling credits is a bet that you will never let the plan lapse. If you work in bursts, buy the smallest tier that covers one project and avoid add-on packs near the end of a cycle.
Where your prompts go
The privacy policy draws a clear line for Magica itself: it states that Magica does not train or fine-tune AI models, covering prompts, files, outputs and content from connected services, and says you do not need to opt out. That is more explicit than most aggregators.
Because Magica runs other companies' models, your content travels to a long list of providers, among them OpenAI, Anthropic, Google, OpenRouter, fal, Replicate, xAI and Pinecone. The policy says those providers' retention, abuse-monitoring and training terms depend on the service and feature, and it gives no fixed retention periods of its own. You can delete chats, integrations or your whole account yourself, and the policy says Magica does not sell user data.
Terms worth knowing
- Ownership: Magica assigns you its rights in your output and does not restrict commercial use, though outputs may not be unique.
- Renewal: subscriptions renew automatically for the same term; the terms ask you to cancel at least one day before the term ends.
- Age: 13 and over, or 16 in Europe, with parental supervision under 18.
- Disputes: no arbitration clause; the terms point to US law and Wyoming courts.
Who it suits
Magica makes most sense for someone who already pays for several AI subscriptions and would rather have one bill and one agent that picks the model. It makes least sense for occasional users. Because payments are final and credits vanish when the plan lapses, the cheapest way to try it is a single month of Hobby at $14.99, watching the usage page to learn what your typical tasks cost before you consider a yearly plan or a bigger tier. Teams should budget for the pay-as-you-go credits on top of the $15 or $8 seat fee.
FAQ
Is Magica the same as Galaxy.ai?
Magica is made by GalaxyAI Inc, the company named in its terms and privacy policy. The galaxy.ai site now lists Magica as one of GalaxyAI's products.
Can I get a refund from Magica?
Generally no. The refund policy says all subscription payments are final and non-refundable, with an exception only for demonstrable billing errors.
What happens to my Magica credits if I cancel?
You can use them until the paid period ends. After that, the help center says the whole balance, including purchased add-on packs, is set to zero and cannot be recovered.
Does Magica train AI on my data?
Its privacy policy says Magica does not train or fine-tune AI models. Your content is sent to third-party model providers whose own retention and training terms vary.
Does Magica have a free plan?
The pricing page we read lists only paid individual, team and enterprise plans.
Sources
- Magica pricing page (monthly and annual views; JavaScript-rendered, read in a browser) (read November 4, 2026)
- Magica 101 (product overview) (read November 4, 2026)
- Magica help center: How do credits work? (read November 4, 2026)
- Magica help center: Do unused credits roll over? (read November 4, 2026)
- Magica help center: When do credits renew? (read November 4, 2026)
- Magica refund policy (read November 4, 2026)
- Magica terms (read November 4, 2026)
- Magica privacy policy (read November 4, 2026)
- GalaxyAI homepage (lists Magica among its products) (read November 4, 2026)
- Google Play, Magica (GalaxyAI Inc.) (read November 5, 2026)
- Apple App Store, Magica - AI super agent (read November 5, 2026)
We have no affiliate deal with GalaxyAI Inc. Links go to its own site. Disclosure.